Privacy policy

Privacy Policy

This Privacy Policy explains how Active Golf Projects Ltd ("we", "us", "our") collects, uses, and protects your personal information when you visit or make use of:

We are committed to ensuring that your privacy is protected and that any personal information you provide is handled lawfully, fairly, and transparently.

1. Who we are

Controller:
Active Golf Projects Ltd
Website: https://activegolfprojects.co.uk
Email: info@activegolfprojects.co.uk

For data protection purposes, we are the data controller responsible for your personal data.

2. What personal data we collect

Depending on how you interact with the site, we may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Payment information (processed securely by third-party providers, not stored by us)

  • IP address and device information

  • Browser type and usage data

  • Preferences, interests, and purchase history

  • Communications you send to us

We do not knowingly collect data from children under 16.

3. How we collect your data

We collect personal data when you:

  • Place an order through our Shopify store

  • Contact us via forms, email, or phone

  • Subscribe to marketing communications

  • Browse our website (via cookies and analytics)

4. How we use your information

We use your personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Manage internal records

  • Improve our website, services, and offerings

  • Communicate with you about your enquiries or orders

  • Send marketing communications where you have consented

  • Meet legal, regulatory, and accounting obligations

We only process personal data where we have a lawful basis to do so.

5. Legal bases for processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – to fulfil orders and provide services

  • Consent – for marketing communications and non-essential cookies

  • Legitimate interests – to improve services and prevent fraud

  • Legal obligation – where required by law

6. Shopify hosting and payments

Our website is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell products and services.

Your data is stored through Shopify’s secure servers, databases, and applications. Payment transactions are encrypted and processed by PCI-DSS compliant providers.

You can view Shopify’s privacy policy here:
https://www.shopify.com/legal/privacy

7. Third-party services

We may share necessary personal data with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • Email marketing platforms

  • Analytics providers (such as Google Analytics)

  • Legal and accounting advisers

We do not sell or rent your personal data.

8. Cookies and tracking technologies

Our website uses cookies to improve functionality and performance.

Cookies may include:

  • Essential cookies required for site operation

  • Performance and analytics cookies

  • Functionality cookies

  • Marketing and advertising cookies

You can control or disable cookies through your browser settings. Some functionality may be affected if cookies are disabled.

A cookie banner or preference tool may be used to capture consent where required.

9. Links to other websites

Our website may contain links to third-party websites. Once you leave our site, we do not control how those websites collect or use personal data. Please review their privacy policies separately.

10. Data retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal, accounting, or regulatory requirements

11. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact:
info@activegolfprojects.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. You should review it periodically.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

info@activegolfprojects.co.uk